1st Assignment - check

I don't really follow any blogs, but when looking for something interesting to satisfy the first assignment, I found this index of library blogs called Libdex.  Hope you can find something of interest there.  When I do read one, it's customer service related.  I enjoy checking out what other libraries (and even businesses) are doing to get their customers happy & keep them that way.  I try to transfer the knowledge into training for our desk students.  I will be blogging here about the great students we have behind our desks and letting you in on the wonderful customer service that happens when we least expect it.