I took a look at a few web sites about screencasting and the one linked here is CamStudio.
http://camstudio.org/ I've never used it but it's free and this article makes it sound pretty simple so I should give it a try.
I have some experience with Captivate and have a demo on using the Children's Literature Comprehensive Database to find James and the Giant Peach. It's a first attempt so much improvement is needed - believe me. How could we use a screencast in addition to what we're already doing? I'm going to steal an idea from my son, the librarian (& soon to be new daddy :)). He uses Jing when answering chat questions. It's a really quick and easy way to help visual learners find the resources when the questions get complicated.
Desk Service Musings
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Welcome to my blog - Come on back real soon!
Thursday, March 10, 2011
March Core Value - Communication
I attended the very interesting presentation from Human Resources about Effective Communication.
Wednesday, March 9, 2011
Feb. Core Value - Problem Solving/Decision Making
I attended Pat Sweet's presentation on this subject. He had a clear and interesting ppt. which I enjoyed seeing. Some things I gleaned from his presentation about developing an effective plan are:
- gather folks with a vested interest in the project
- do not enlist yes men but people that will provide honest input
- stay positive
- set goals and deadlines for the project
Thing 2 RSSsssssing - check
I already have Google Reader and subscribe to the 23 things page now. I also subscribe to GoBlueRidge.net to get the latest on what's happening in the High Country. Usually nothing much. For my homework I subscribed to a couple of library public service feeds to stay informed about how others are treating their patrons. If customer service was a race - I think we are ahead. I'm just saying . . . .
January - Accountability
My new year's resolution is to be positive and even more over-the-top in customer service. I will of course hold myself accountable for this. I resolve not only to hone my skills but continue to raise the standard for desk service students.
Thing 5 Facebook
Yes, I'm playing catch up during break week. Few patrons who need no help getting into their e-mail and fb accounts so I find that I have a little time to complete a few things.
I have a facebook account that I acquired to communicate with our student employees concerning training information and issues and what not. Our student employee group is dismantled at this time so I use it to keep up with my family and old friends. Funny how the person that sat next to you in third grade finds you - but it's kind of fun.
Three things we could do with our fb page:
I have a facebook account that I acquired to communicate with our student employees concerning training information and issues and what not. Our student employee group is dismantled at this time so I use it to keep up with my family and old friends. Funny how the person that sat next to you in third grade finds you - but it's kind of fun.
Three things we could do with our fb page:
- We could add some videos to our page to make it fun to look at :)
- We could highlight special achievements or a staff or student of the month :)
- We could add a few graphics (our logo)
Thing 4 Prezi
I checked out a presentation done in Prezi weighing the pros & cons of Walmart. Is Walmart good for America? Pretty interesting
http://prezi.com/rvryqupq8fok/walmart-prometisdesigncom/
Also looked at on that looked interesting and was surprised that it wasn't a presentation at all - just an ad and was way too short http://prezi.com/mpsawukzkyii/faith-the-final-frontier/
http://prezi.com/rvryqupq8fok/walmart-prometisdesigncom/
Also looked at on that looked interesting and was surprised that it wasn't a presentation at all - just an ad and was way too short http://prezi.com/mpsawukzkyii/faith-the-final-frontier/
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